http://wiki.stardothosting.com/ 2009-07-19T12:54:10-04:00 http://wiki.stardothosting.com/ http://wiki.stardothosting.com/lib/images/favicon.ico text/html 2009-05-30T12:38:43-04:00 SDH Admin http://wiki.stardothosting.com/doku.php?id=star_dot_hosting&rev=1243701523&do=diff Go Back to Main Site At Star Dot Hosting, we feel that wiki knowledge bases are the best way to compile, distribute and communicate information. General Topics * External Monitoring Services * Download Speed test * Using Star Dot Hosting Nameservers for DNS lookups * Setting up different Linux Distro's text/html 2009-04-21T23:33:44-04:00 SDH Admin http://wiki.stardothosting.com/doku.php?id=direct_admin_usage_questions&rev=1240371224&do=diff How to change your email password without logging in If you would like to be able to change your own email passwords without having to login to the control panel, simply go to this link: http://www.domain.com:2222/CMD_CHANGE_EMAIL_PASSWORD Where www.domain.com is either your domain, hostname, or IP address. text/html 2009-04-21T23:30:46-04:00 SDH Admin http://wiki.stardothosting.com/doku.php?id=mail_account_questions&rev=1240371046&do=diff Where can I manage my mail account? Our control panel (Direct Admin) allows the client to perform several email administration functions. Direct Admin uses the exim system to help you to set up email account and services. Protection services such as Anti-Spam and Anti-Virus are built into the system for your convenience. You can find all information, concerning mail managing in the Client Direct Admin Manual. text/html 2009-04-21T23:26:32-04:00 SDH Admin http://wiki.stardothosting.com/doku.php?id=ftp_questions&rev=1240370792&do=diff What is FTP and how do I get it? The method by which files are transferred to the web server is called “FTP” (File Transfer Protocol). FTP is designed to provide you with access 24 hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your Website at your leisure. text/html 2009-04-21T23:24:08-04:00 SDH Admin http://wiki.stardothosting.com/doku.php?id=common_gateway_interface_cgi_questions&rev=1240370648&do=diff How does Star Dot Hosting provide for CGI services? A /cgi-bin/ is available to run any CGI programs written in Perl or C. It is not necessary to check with Star Dot Hosting when uploading a CGI to the server. Your /cgi-bin/ is available to run most scripts, so long as the script is not malicious to the machine, bandwidth, users, or other as determined by Star Dot Hosting administrators. text/html 2009-04-21T23:23:11-04:00 SDH Admin http://wiki.stardothosting.com/doku.php?id=domain_name_questions&rev=1240370591&do=diff What is a domain name? This is the “address” of your website - the name that visitors type in to the location window of their browser to get to your homepage. We can register for you a unique domain name of your choice in .com .net .org .info .biz .us Such unique address makes your web presence more professional and more memorable to your visitors. text/html 2009-04-21T18:46:16-04:00 SDH Admin http://wiki.stardothosting.com/doku.php?id=billing_questions&rev=1240353976&do=diff What will my credit card be billed as? Your credit card will be billed as Star Dot Hosting. How do I update my billing information? Simply open a support ticket through our support area. Provide the billing information you wish to change within the ticket. text/html 2009-04-21T18:44:12-04:00 SDH Admin http://wiki.stardothosting.com/doku.php?id=pre-sales_questions&rev=1240353852&do=diff Pre-Sales Questions What is "VPS" , "SHARED" or "DEDICATED"? “VPS” Stands for “Virtual Private Server”. It is one of the services we provide as a hosting company. Virtual private servers allow for better security, flexibility and performance (compared to shared hosting solutions) without the price tag of a “dedicated” server solution.